Intercultural Learning and Culture Transformation/
Organizational Development
Retreat Cancellation Policy
Please note that because Equity Insight Group retreats are limited to a small number of participants, to allow for a more personable, intimate experience, our cancellation policy is in place to help participants and us alike work together sharing expenses that may arise from unexpected cancellations. No one books a retreat with the intention of canceling it, but we understand unexpected events do occur, so we want to be clear about our policy.
● If it is necessary to cancel a registration for a retreat, please provide as much advance notice as possible so that Equity Insight Group can offer the space to another participant.
● Registration fees cannot be transferred to another retreat but can be transferred to another participant for the retreat you’ve registered for. Transfers to another participant must be approved by Equity Insight Group and completed no later than 14 days before the retreat begins.
If you must cancel, the refund policy is as follows:
Retreats: All retreats include a non-refundable administration fee. This fee amount is $100. Cancellation timing is based on the retreat start date and the date the written cancellation notice is received. Cancellations are required in writing (email acceptable.) Refunds will be processed within 30 days of receipt.
● Cancellations 90 days or more before the retreat start, participants will receive a 100% refund of amounts paid, less the non-refundable administration fee.
● Cancellations 31 - 89 days before the retreat start, participants will
receive a 50% refund of amounts paid, less the non-refundable administration fee.
● Cancellations within 30 days of retreat start will have no refunds.
Equity Insight Group Cancellation: Force Majeure
(Unforeseeable Circumstances)
Equity Insight Group is not responsible for delays, changes, interruptions, or cancellations caused by events or circumstances beyond our reasonable control ("Force Majeure"). These may include, but are not limited to, natural disasters (such as hurricanes, blizzards, earthquakes, floods, or wildfires), severe weather, pandemics or public health emergencies, government travel advisories or restrictions, political unrest, acts of terrorism, war, civil disturbances, airline or transportation disruptions, labor strikes, utility failures, or other unforeseen events that make it unsafe, illegal, or impossible to conduct the retreat as planned.
If a retreat must be postponed, modified, or canceled due to a Force Majeure
event, Equity Insight Group will make every reasonable effort to offer participants one of the following, as circumstances allow:
● Transfer of the retreat registration to a rescheduled date; ● A credit toward a future Equity Insight Group retreat; or
● A refund of amounts paid to Equity Insight Group, less any non-recoverable costs already incurred on behalf of the retreat.
Equity Insight Group is not responsible for reimbursing participants for non-refundable airfare, travel insurance, accommodations outside the retreat, transportation, passport or visa fees, or any other travel-related expenses incurred by the participant. For this reason, we strongly recommend purchasing comprehensive travel insurance that includes trip cancellation, interruption, delay, and medical coverage
Equity Insight Group is not responsible for non-refundable airfare, hotel nights, travel expenses, or other costs incurred outside of retreat fees.